At AnyWay Technologies, we believe that Our Success is Your Success. Your downtime costs money – unproductive employees, billing will not be complete, and everyone will be playing catch up when things are online. While we can’t promise you will never have computer problems, or that you won’t have any downtime but here is what we can promise...
1. We work proactively, even after hours, to optimize your machines. We perform regular maintenance updates at times where it would not affect your work ability. During this time, we also check hardware to make sure your machine does not have failing components.
We manage your backups daily. Our automated daily backups will inform us when a backup has failed so we can log in and correct the errors to ensure you have usable backups should you need it.
2. We monitor your network 24/7/365!
3. A technician is on call 24/7/365 in case of an emergency after hours
4. You will always have quality work performed on your network
5. We will guarantee our response times. When you select us as your vendor, you put your trust in us. We believe in earning that trust with every interaction. That's why we promote industry standard Service Level Agreements with every customer we take on. When you call us, we will not "get to it when we can". We have a target, a deadline, and we're going to meet it. Call us today!